Tutor Doctor Cambridge –
Meet the team
Our office team are based in Saffron Walden, to the south of Cambridge. There are 6 members of the office team here and our role is to ensure that the service we provide meets the expectations for our families, schools, and the tutors we work with. We also have three Education Consultants who, along with Rob visit the families at the consultation to gather all the information we need to start the matching process and also reassure the students and parents that they are in very good hands.
Rob Kerrison
Rob started the business back in 2010, after a career in Sales and Marketing
for large multinational companies. This was the first time that Rob had
run his own business and loves the freedom it provides to really deliver
the kind of service that is not always possible in a corporate environment.
Rob continues to manage the marketing for the business and whilst still very hands-on with most elements of the day to day, his focus is increasingly on the development of the business, in particular with the schools in and around Cambridge where we now have a dozen partnerships in place.
Lynne Kerrison
Lynne’s got a very strong background in business too, having worked for many years at Tesco to senior positions within their HR function.
For Tutor Doctor, Lynne looks after all aspects on the money side of things and the various processes that must be in place to ensure everything runs as it should. Lynne and Rob first worked together when they were on the same Business degree course at University and, some 20 years later teamed up again. To be fair they’ve been a pretty decent team in between times too; who says husbands and wives can’t work together…?
Natasha Eagleton
Natasha looks after the recruitment side of things in the Cambridge office and is the first
member of team that new tutors get to know when they work through the
application process. Natasha’s background is working in the City
for various Stockbrokers, managing the middle office and Project Managing.
Her energy and people skills have made her a hugely valuable member of
the team since she joined us in 2011. Natasha first met Lynne and Rob
at ante-natal classes, of all things, and became good friends. When Natasha
decided to head back to work she was quickly enticed into joining Rob
and Lynne as the business had grown at such a pace and they needed to
surround themselves with capable people who shared their values and they
knew they could trust.
“Friendly staff and tutors who really get to know their students”
-Kelly and Ian, Sewards End
Angie Hartland
In exactly the same vein, Angie was also a friend of Rob and Lynne’s
in Saffron Walden (and still is, although when she sees the photo I’ve
used here she’s going to kill me!!). Like Natasha she also had her
arm twisted to join Tutor Doctor rather than going back to her previous
career (in logistics and change management) when her children started school.
Angie has key responsibility for the student matching process, assigning the right tutor to the student based on the outcome of the consultation and then making everything come together. Entirely unflappable and always positive we’d all like to be more like Angie…
Patti Hutchinson-Duncan
Similar to Tutor Doctor (and Justin Bieber), Patti also hails from Canada
but has been based in the UK for over 30 years now and has brought up
her children here.
Patti mainly looks after the evening shift for us, working between 3 and 7pm which can be a key time of day to speak to tutors and customers. Patti joined us in January 2014 and as well as sorting out any operational tasks that spill over from the daytime she is also the one that follows up with customers each day, checking that everything is going to plan and managing the communication between the office, the customer and the tutor.
Lindsaye Costen
Lindsaye is the newest member of our team and looks after the schools’
side of our business that provides tuition for pupils in the state and
private sector in school and in additional provision across the Cambridge
area. Lindsaye’s background is in children’s publishing and
journalism including a long involvement with educational newspaper First
News and four years working for children’s education charity Achievement
for All. She got to know Lynne during a five-year stint as a school governor
and, when she decided to give up her long commute to work, was quickly
persuaded to join the team here. Lynne says Lindsaye has added lots to
the team but perhaps her favourite is the introduction of Cake Friday !
Education Consultants
Lesley Hale
Lesley has been working for us since 2014, having previously having an
extensive teaching career in the primary sector, teaching for 27 years
and during that time 15 years as a Deputy Head. Lesley is also a very
experienced tutor herself and more recently a writer, and has had her
work published in recently which is very exciting! Lesley is very knowledgeable
about all aspects of the curriculum at all levels and has a real enthusiasm
for teaching and how tutoring can really deliver huge benefits for the
students with which we work.
Ceri Thomas
Ceri also joined us in 2014, initially just tutoring, but in 2016 Ceri
started carrying out the in-home consultations as well and it’s
something she loves doing: meeting the students and understanding their
situation so that we can start the journey in getting the right solution
in place. Ceri’s background is in Science. Ceri had 34 years’
experience of teaching science in state and independent secondary schools
and taught for 14 years at Hills Road Sixth Form College in Cambridge.
She has also had links with primary schools where she has done some supply
teaching and primary liaison work. Ceri has taught students ranging from
7 to 19 across all ability ranges, but is enjoying her semi-retirement.
(Although we are keeping her rather busy doing this!)
Clare Neal
Clare first came across Tutor Doctor as a customer, when we met Clare and
her daughter at a
consultation in their home for some A-Level Maths tuition. Several months
later we got talking and Clare explained how much she liked what we do
and that she’d be interested in being part of it, if ever any opportunities
arose. And here we are. Clare’s background is in media, and after
several years in radio and television journalism, she shifted to teaching
and has been lecturing Media Studies and more recently core study skills
at Anglia Ruskin for nearly 25 years now. Clare is an excellent addition
to our team of consultants, sharing our passion for helping students be
the best they can be and just having that desire to provide really excellent
service to our customers. After all, this was her experience as a customer.